The Royal Bournemouth & Christchurch Hospital NHS Foundation TrustEngland - Wessex
Previous ward clerk with a passion for patient experience, engagement and co-production. I am a Change Champion and am proud to make a positive difference to our Trust by leading change, living our values, learning,sharing and representing the staff voice. I believe in leading by example, with an inclusive style and an open nature.
Currently on secondment from the Improvement Programme Team at RBCH, supporting a culture of continuous improvement in #TeamDermatology. I am passionate about meeting staff, hearing their stories and supporting them to make positive change in their areas and equipping them with the skills to be fearless of change.
Constantly curious, ready for a challenge and always looking for opportunities to collaborate.
Q Exchange ideas
IA patients frequently report significant pain and fatigue in spite of good disease control.Our project aims to improve their ability to manage these symptoms through non-pharmacological interventions
Contact Rachel Crooks
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Areas of interest
- Acute care
- Efficiency and productivity
- Integrated care
- Mental health
- Patient and public involvement
- Patient experience
- Patient safety
- Person-centred care
- Quality improvement
- Social care
- Understanding alternatives to traditional models of outpatients
- Improving Joy in Work
- Clinical Audit in Quality Improvement
- Measurement for Improvement
- Q Reading Club