Pathfinder Senior Support Manager
Rachel Armstrong
Western Health and Social Care Trust
Northern Ireland

Member's groups
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Sustainable Healthcare
Sustainability is a domain of quality in healthcare. Sustainable value considers patient and population outcomes against environmental, social and economic costs (the ”triple bottom line”). Sustainable value can […]
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Reimagining Health and Care
Reinventing Organisations, Buurtzorg, beyond new public management, Laloux, beyond budgeting, deliberately developmental, Clare Graves, brave new work, complexity, building communities, leadership for complex and chaotic times. What happens when you apply this in health and care? Join us and to share your learning and build new practice. -
Digital
Digital is about opening up new challenges and opportunities for quality improvement; bringing analytics and methods into improvement settings and improvement methodology into digital projects. This group has been […]
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Urgent and Emergency Care
The importance of keeping the front door of acute services open, flowing and safe for patients has never been greater. With a relentless increase in numbers attending ED, OOH services at breaking point in the […]
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Human Factors
This group aims to link with members who are interested in developing human factors capability within the NHS. In the East Midlands, there is some work on this and we now have six human factors projects being […]
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Measurement for Improvement
Are you interested in how we can make the best use of data to inform decision-making and take appropriate action? Are you frustrated that two point comparisons and RAG reports continue to dominate much of the […]
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Co-production
In co-produced health care, organisations work with people who use services, carers and communities in equal partnership. It’s easy to do it wrong and quite hard to get it right, but it isn’t rocket science, and […]
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Frailty QI
If you are interested in Frailty as a Long Term condition and like to apply QI methodology to your work then this is the place for you. The purpose of this group is to collaborate, share and learn from each other, […]
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Understanding alternatives to traditional models of outpatients
This group is open to anyone interested in discussing, exploring and collaborating on project ideas for the Q Exchange 2019 theme, “Understanding alternatives to traditional models of outpatients”