Service Improvement Lead
I lead a team of quality improvement practitioners. My team and I advise, lead and support Quality Improvement activity across the physical and mental health and care system in Tayside.
I am interested in how we create the condtions for continuous quality improvement for all staff in the midst of the challenges facing the health and social care system.
I'm also particularly interested in getting the right balance between the benefits of committing to one QI methodolody, and the benefits of being able to apply a plurality of QI methods.
Delighted to be part of the Q Initiative and very keen to share ideas and learning with my fellow participants.
Q Exchange ideas
Create a neural network of QI for Primary Care, which facilitates the sharing of methods, successes and learning, supporting QI in Primary Care services across 3 local authorities and 1 NHS Board
We are a collaboration of maternity and neonatal staff, working alongside parents to avoid admission to neonatal unit and separation of mothers and babies. Our goal is keeping families together.
Charles Duhigg's excellent book 'The Power of Habit' is filled with interesting research about the psychology of habit forming and habit change. Highly relevant to QI. Here is a summary if you're interested but pushed for time, plus how I am using the thinking in work.
Q member Paul Arbuckle (Service Improvement Lead, NHS Tayside) shares his experience of embedding the 'Habits of an Improver' into his organisation's approach to recruiting staff for QI.