Olivia Bush (she/her)

NHS Strategic Lead

Action on Smoking and Health

England - London (North, East and Essex)England - OxfordEngland - national

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Member's groups

  • Digital

    Digital is about opening up new challenges and opportunities for quality improvement; bringing analytics and methods into improvement settings and improvement methodology into digital projects. This group has been […]

  • Power of Storytelling in Health

    This group is convened by Lesley Goodburn.

    This a group to explore the use of storytelling in healthcare looking at the use of stories in improvement as well as therapeutic interventions. The group will look […]

  • Q Reading Club

    This group offers a space where members can continue their own professional development through a virtual book club. The idea is that a particular time period and place is identified for a discussion space about a […]

  • Reimagining Health and Care

    Reinventing Organisations, Buurtzorg, beyond new public management, Laloux, beyond budgeting, deliberately developmental, Clare Graves, brave new work, complexity, building communities, leadership for complex and chaotic times. What happens when you apply this in health and care? Join us and to share your learning and build new practice.

  • Co-production

    In co-produced health care, organisations work with people who use services, carers and communities in equal partnership. It’s easy to do it wrong and quite hard to get it right, but it isn’t rocket science, and […]

  • Improving Joy in Work

    The purpose of this Special Interest Group is to provide a learning forum to bring together those interested in Joy in Work.

    Experts, complete novices, and everyone in between, is welcome to join this group so […]

  • Coaching Improvement

    This group’s aim is to support Q members and organisations to embed a coaching model and approach to quality improvement at a local level.

    Improvement coaches are a crucial component of the dosing model, […]

  • Measurement for Improvement

    Are you interested in how we can make the best use of data to inform decision-making and take appropriate action?  Are you frustrated that two point comparisons and RAG reports continue to dominate much of the […]

  • Liberating Structures in healthcare

    This is a place to share tips, tricks, challenges, plans, ’strings’ and more around using ’Liberating Structures’ for health and care improvement.

    We also meet online on the first Thursday of each month (see […]

  • Better Conversations with Clean Language

    This is a special interest group for people learning to use Clean Language for better conversations in healthcare. Clean Language is deceptively simple and very powerful. "It opens a door to a new way of thinking about how people's minds actually work. Clean Language questions help other people to explore their thinking and the metaphors which underpin it." Wendy Sullivan and Judy Rees in 'Clean Language: Revealing Metaphors and Opening Minds'

  • Lean Healthcare

    Lean continues to become increasingly popular in health. This group will exchange information on current thinking and discuss ideas on the application and adaption of Lean thinking to the health care sector. Join […]

  • Sustainable Healthcare

    Sustainability is a domain of quality in healthcare. Sustainable value considers patient and population outcomes against environmental, social and economic costs (the ”triple bottom line”). Sustainable value can […]

  • Tools and resources to help support Networks and Network leaders

    Would you find it helpful to have a suite of resources which could support your networks develop as well as your role as a Network Leader?

  • Psychology for Improvement

    A fundamental principle of improvement science is to understand & influence human behaviour (Dr William Deming). Indeed, an understanding of the psychological factors underpinning human behaviour makes up one […]

  • Culture of Continuous Improvement

    In the NHS, Quality Improvement methodology is the most common vehicle for embedding systematic continuous improvement and most frequently shows up as a team of experts supporting clinically-focused, smaller-scale […]

  • Communities of Practice

    The group aims to bring together people who are interested in setting up Communities of Practice, or have already set them up, to share their experiences and knowledge.
    This group is co-convened by Cleo […]

  • Community Healthcare Trusts

    Joanne has set up a group for people working in community health care NHS trusts. Fruitful meetings have been helf to share best practices and challenges. All very welcome to join.

    Group convened by Dr Joanne Medhurst.

  • Video consultations: how to set them up well, fast?

    In response to Covid-19, the health system plans to rapidly expand the use of video consultations.

    The aim of this group is to share practical learning, tips and challenges when introducing this complex service […]

  • Allied Health Professions in Quality Improvement

    We are hoping to raise the curiosity and profile of AHPs in Quality Improvement. We are looking for the inquisitive, the enthusiast and the improvement gurus to share the possibilities and experiences of quality […]

  • Making use of patient experience

    Do we over-measure patient experience? Are we helped by the Friends and Family Test, CQC patient surveys, NHS Choices star ratings, Patient Opinion snapshot comments, local Healthwatch reports, Trust and CCG […]

  • Human-Centred Design in Health and Care

    Design thinking is increasingly used in industry to ensure the user is the focus of the final product. There is now a growing movement looking at how design thinking can be used in health and care improvement […]

  • Urgent and Emergency Care

    The importance of keeping the front door of acute services open, flowing and safe for patients has never been greater. With a relentless increase in numbers attending ED, OOH services at breaking point in the […]

  • Medicine Management

    The purpose of this SIG is to address the challenges facing all health and social care providers in managing medicines.
    Effective medicine management is fundamentally important for patient care. In England, the […]

  • Q Visits

    This is a place to continue conversations from any of the Q Visits held to date. Use this space to share updates on new insights, resources, and any progress or challenges you’ve encountered since applying your […]

  • Improvement Research Network

    The purpose of this community is to bridge the gap between academics involved in the fields of improvement and implementation science and improvement practitioners.  The SIG will create a forum that enables […]

  • Educators as Improvers

    Many people working in the world of healthcare will also have some sort of role in healthcare education; it might be that you’re a mentor to nursing students, a clinical educator for AHP students, a clinical or […]

  • College Q

    A collaborative space for the QI leads of Colleges, Royal Colleges, Professional Bodies and Societies working together to improve patient care.

    The group is convened by Sam McIntyre and Jean MacLeod.

  • Exploring Adaptive Space – community of practice

    This group is for people interesting in understanding and applying Prof Mary Uhl-Bien’s framework of ’Adaptive Spaces’ and ’Complexity Leadership’.

    Mary explains the crucial role of ’Adaptive Spaces’ in […]

  • Organisational Resilience & Safety-II

    We strive to provide high quality, safe care whilst operating in a complex environment, facing considerable uncertainty on a daily basis. The degree of volatility, complexity, uncertainty and ambiguity is […]

  • Achieving equity through QI

    This network’s vision is to establish an improvement approach which contributes to reducing health inequalities and increasing wellbeing for all across Scotland.

    Its purpose:
    * Learning and sharing – with o […]

  • Human Factors

    This group aims to link with members who are interested in developing human factors capability within the NHS. In the East Midlands, there is some work on this and we now have six human factors projects being […]

  • Network Weaving

    A group space for people interested in learning about Network Weaving, and developing their skills.

  • Applying behavioural insights in healthcare

    The latest insights from behavioural science help us better understand all of the factors that influence people’s behaviour – that’s patients and the public as well as healthcare staff. This helps us create more […]

  • Evaluation

    Appropriate good quality evaluation is essential component of quality improvement. This group has been set up to link members who have experience, expertise and an interest in the evaluation of quality […]

  • Primary Care

    This group is open to anyone working in or interested in primary care. It is convened by Rammya Mathew, who is a London based GP with an interest in quality improvement. This group is a learning space – it’s not […]

  • QI in Mental Health

    Special Interest Group to support the sharing of ideas and good practice for QI across all Mental Health settings. The group will encourage the sharing of ideas and approaches to the use of QI within MH settings […]

  • Q Connectors

    A network for members who love connecting people and ideas across boundaries (and who can help push the boundaries of what’s possible for all of us in Q).

  • Closing the gap: developing improvers for a complex world

    This group will offer a space to explore and share together practical techniques for supporting our inner journeys towards transformed individual capacities for real world impact (in health, communities, […]

  • South West Q

    A group for Q members in the South West to communicate, share and learn with and from each other.
    This group is supported by Jen Ellis.

  • Sketchnote

    The Q Community includes many people who are realising that there are other ways to record what you learn at events – a more visual form of taking notes known as Sketchnotes.

    Join us as we explore the world o […]

  • Technology to support QI Teams

    Teams across the UK use a variety of hardware and software to support Quality Improvement and Innovation.

    Through collaborating we will learn, share and apply how other #QITechTeams use technology, ranging from […]

  • Connecting Q Locally

    A group to support learning and sharing of experiences and challenges across all the groups that have received ’Connecting Q Locally’ funding.

  • Delivering Virtual Training (#ConnectingImprovers)

    This SIG has been created in response to a shared need nationally to move from face to face training to virtual delivery, as a result of Covid-19.

    This is a shared space to network, share and test ideas and […]

  • Mental health and persistent pain

    This group is for people interested in mental health and persistent pain.

    It was created as part of the Q Lab’s project, in partnership with Mind, focusing on the experiences of people living with both mental h […]

  • Anaesthetists

    This is a special interest group set up for Anaesthetists to share their experiences and learning from improvement work as well as supporting training and development.

  • Renal Care

    A Special Interest Group for renal disease was launched by members Jane and Richard. This national group supports existing national KQUiP aims- offering members opportunities for influence and […]

  • Oxford AHSN (Thames Valley area) Group

    A group for Q members in the Thames Valley area to communicate, share and learn with and from each other. Supported by the Oxford Patient Safety Collaborative as part of the Oxford AHSN.

    This group is […]

  • Network Weaving learning series

    A closed group space for participants taking part in the full Network Weaving learning series.

  • Q Visit: Public Digital (virtual)

    This group space is for members coming along to the virtual Q Visit with Public Digital, to share, learn and connect before and after the Visit.