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Nikki Davey

Director, Quality Improvement Clinic. Trustee, Clincal Human Factors Group

Quality Improvement Clinic

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  • Nikki Davey posted a new activity comment 1 month, 2 weeks ago

    Thanks Sid that’s helpful
    I liked the table on mentoring and coaching. I’m interested in exploring these two terms more. And wondering if it depends on the ultimate goal/ambition for the target audience?

  • I’m really sorry I missed most of this session – great to see the conversations and hope I can engage more fully next time.

    I am also curious about this sentence below (lifted from the overarching notes) –
    ‘We think Advising, signposting and mentoring/teaching is for people that do not have QI knowledge/experience’

    Myself and the people…Read more

    • Hi Nikki. I think this quote comes from the chat reply following a breakout room where the question was “what does qi coaching mean to you?”. I believe they are agreeing with you though! I.e. They are saying that teaching and mentoring can be a powerful tool for enabling improvements, aside from coaching. Hopefully one of the people in the…Read more

    • Thanks Sid that’s helpful
      I liked the table on mentoring and coaching. I’m interested in exploring these two terms more. And wondering if it depends on the ultimate goal/ambition for the target audience?

  • Nikki Davey posted an update in the group Coaching Improvement 1 month, 3 weeks ago

    Hi there – we’ve supported over 450 doctors and other healthcare professionals to complete their first QIP in just 4 months. We have a few places remaining on our Spring 2024 course – so sharing it here in case its of interest. We have high completion and high impacts. ONline an virtual learning plus coaching means learners require less that half…Read more

  • Nikki Davey posted an update in the group Primary Care 1 month, 3 weeks ago

    Hi there – we’ve supported over 450 doctors and other healthcare professionals to complete their first QIP in just 4 months. We have a few places remaining on our Spring 2024 course – so sharing it here in case its of interest. We have high completion and high impacts. ONline an virtual learning plus coaching means learners require less that half…Read more

    • I liked your poster and am still studying it. I use a simpler version of process mapping based around a simple flow carting method. As a first step to a degree of standardisation, certainly not ‘incredibly tightly defined standard work processes that determine how the health and care system operates’, I promote just documenting WAD. This is my fir…Read more

  • Nikki Davey posted a new activity comment 2 months, 1 week ago

    Whilst I believe that the NHS and patient safety can benefit from taking significant steps towards standardisaiton to improve relibility … the description of ‘incredibly tightly defined standard work processes’ is frankly out of keeping and out of step with the reality and challenge of delivering healthcare in many settings with the system c…Read more

  • Nikki Davey posted a new activity comment 3 months, 1 week ago

    Love the driving example – I agree – as well as developing competence and confidence maintaining it is important too. I encourage people to find small ways to use Qi skills in their daily work – this way they retain and grow their own learning and there’s more expeirence to pull on when supporting others.

  • Hi All – I’ve been reflecting on QI coaching recently – and thought I’d share my recent Blog – Becoming a QI coach – when a badge is not enough 

    Interested to know if it resonates with this community – all feedback welcome 🙂  

    • Thanks for sharing Nikki. 🙂 There are a lot of pros and cons to “badging” QI – it can help people understand a progression pathway in QI (e.g. dosing) and can provide a motivation (good or bad) for people to learn more about QI. However, similar to what you said in the blog – just because I have a badge (for example my driving license is a badge…Read more

      • Love the driving example – I agree – as well as developing competence and confidence maintaining it is important too. I encourage people to find small ways to use Qi skills in their daily work – this way they retain and grow their own learning and there’s more expeirence to pull on when supporting others.

    • Thankyou for sharing your blog Nikki and love your driving example Sid resonates very well as someone who lets her husband drive long distances and now needs to build confidence again in motorway driving! I am a real believer that the opportunity for running your own QI is essential to for learning whether a personal improvement or a small work…Read more

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