Head of Improvement, Transformation & PMO
Betsi Cadwaladr University Local Health BoardWales
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- Service Design
- Culture of Continuous Improvement
- Exploring Adaptive Space – community of practice
- Sustainable Healthcare
- Applying behavioural insights in healthcare
- Human-Centred Design in Health and Care
- Lean Healthcare
- Bridging Networks
- Q Reading Club
- Process Visualisation in the NHS