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Head of Delivery - Digital and Transformation

Madeline Hoskin

North Yorkshire County Council

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I am an energetic and skilled leader with experience of delivering efficiency and digital change, and I believe in cost effective customer focussed service that is delivered by engaged and enthusiastic teams. I have a vision that public sector services should be delivered holistically to balance financial, social and environmental sustainability by utilising a foundation of digital enablement and pursuing integration that crosses organisational boundaries.

No public sector service can remain static in its thinking or actions in the current financial and political climate. What this means in practice for the delivery of transformation, and the future of public sector services, is that flexibility of thinking, innovation and horizon scanning must not be ignored in favour of short term gains from cuts and small incremental changes. It is more important than ever that we embrace innovation and new ways of working.

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