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Head of Patient Experience

Katrina Glaister

Salisbury NHS Foundation Trust

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Biography

Katrina Glaister, RGN, DPNS, BSc, MSc

Head of Patient Experience

Katrina trained as a nurse in London where she worked for some years before moving to Salisbury 30 years ago.

She has worked at Salisbury District Hospital for 25 years; holding a variety of clinical and non-clinical leadership roles.  She now leads the PALS team and as such oversees all aspects of patient experience including complaints.  Katrina is a Q Fellow and is passionate about using patient feedback along with improvement methodology to bring about positive change for patients’ experience.

Researchgate: https://www.researchgate.net/profile/Katrina_Brockbank

twitter: @kat_glaister

Linkedin: https://uk.linkedin.com/in/katrina-glaister-2201a09


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