Karen Jenkins
Improvement Advisor
NHS NSS
Scotland
Member's groups
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Co-production
In co-produced health care, organisations work with people who use services, carers and communities in equal partnership. It’s easy to do it wrong and quite hard to get it right, but it isn’t rocket science, and […]
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Building improvement capability across boundaries
This group is open to anyone interested in discussing, exploring and collaborating on project ideas for the Q Exchange 2019 theme, “Building improvement capabilities across boundaries”
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Video consultations: how to set them up well, fast?
In response to Covid-19, the health system plans to rapidly expand the use of video consultations.
The aim of this group is to share practical learning, tips and challenges when introducing this complex service […]
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Liberating Structures in healthcare
This is a place to share tips, tricks, challenges, plans, ’strings’ and more around using ’Liberating Structures’ for health and care improvement.
We also meet online on the first Thursday of each month (see […]
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Tools and resources to help support Networks and Network leaders
Would you find it helpful to have a suite of resources which could support your networks develop as well as your role as a Network Leader? -
Coaching Improvement
This group’s aim is to support Q members and organisations to embed a coaching model and approach to quality improvement at a local level.
Improvement coaches are a crucial component of the dosing model, […]
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Improving Joy in Work
The purpose of this Special Interest Group is to provide a learning forum to bring together those interested in Joy in Work.
Experts, complete novices, and everyone in between, is welcome to join this group so […]
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Human Factors
This group aims to link with members who are interested in developing human factors capability within the NHS. In the East Midlands, there is some work on this and we now have six human factors projects being […]
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Psychology for Improvement
A fundamental principle of improvement science is to understand & influence human behaviour (Dr William Deming). Indeed, an understanding of the psychological factors underpinning human behaviour makes up one […]
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Complexity Approaches to support Quality Improvement
This group will consider the impact of emerging theories around complex systems – such as complex responsive processes, Dialogic OD and systems thinking – on how we approach quality improvement. It will also foc […]
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Lean Healthcare
Lean continues to become increasingly popular in health. This group will exchange information on current thinking and discuss ideas on the application and adaption of Lean thinking to the health care sector. Join […]
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Q Reading Club
This group offers a space where members can continue their own professional development through a virtual book club. The idea is that a particular time period and place is identified for a discussion space about a […]
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Digital
Digital is about opening up new challenges and opportunities for quality improvement; bringing analytics and methods into improvement settings and improvement methodology into digital projects. This group has been […]
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Delivering Virtual Training (#ConnectingImprovers)
This SIG has been created in response to a shared need nationally to move from face to face training to virtual delivery, as a result of Covid-19.
This is a shared space to network, share and test ideas and […]
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Reimagining Health and Care
Reinventing Organisations, Buurtzorg, beyond new public management, Laloux, beyond budgeting, deliberately developmental, Clare Graves, brave new work, complexity, building communities, leadership for complex and chaotic times. What happens when you apply this in health and care? Join us and to share your learning and build new practice. -
Improvement Research Network
The purpose of this community is to bridge the gap between academics involved in the fields of improvement and implementation science and improvement practitioners. The SIG will create a forum that enables […]
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Applying behavioural insights in healthcare
The latest insights from behavioural science help us better understand all of the factors that influence people’s behaviour – that’s patients and the public as well as healthcare staff. This helps us create more […]
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Process Visualisation in the NHS
This SIG will look at identifying and documenting, in flow chart format, process management in the NHS, both clinical and administrative processes are addressed. The structure of the Process Visualization set will […]
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Closing the gap: developing improvers for a complex world
This group will offer a space to explore and share together practical techniques for supporting our inner journeys towards transformed individual capacities for real world impact (in health, communities, […]
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Sketchnote
The Q Community includes many people who are realising that there are other ways to record what you learn at events – a more visual form of taking notes known as Sketchnotes.
Join us as we explore the world o […]