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Huw Edwards

Associate Director of Improvement

Croydon Health Services NHS Trust

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Q Exchange ideas

  • 21st Century Phone System

    Pilot of modern call centre technology to improve patient access to, and experience of, dermatology services in Croydon.

  • Developing a GIS mapping system for the 111 First pilot

    Creating an “Areas of Need" Geographical Information Systems Mapping to supplement the national 111 First pilot for appointments into the Urgent Care Center and developing software for communicating waiting times.

  • Smarter working

    We will support everyone at CHS to work efficiently and to a high standard in a way that suits them, their team and our patients and service users.


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