Head of Continuous Improvement
Hollie Salisbury
Countess of Chester Hospital NHS Foundation Trust
England - North West Coast

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Julie Ward-Jones joined the group Culture of Continuous Improvement 1 week, 1 day ago
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Julie Ward-Jones joined the group Lean Healthcare 1 week, 1 day ago
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Maimie Thompson posted an update in the group Lean Healthcare 1 week, 2 days ago
Good afternoon.
Thought I would share a link to a book due out in December on International examples of Lean in healthcare. The outline of the chapters is set out. If anyone wanted to make contact with the authors I would be happy to facilitate.…Read more
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Maimie Thompson joined the group Lean Healthcare 1 week, 2 days ago
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Ashley Windebank-Brooks posted an update in the group Culture of Continuous Improvement 1 week, 3 days ago
Hi all, does anyone have any good critical thinking/analytical exercises that I could work through with my team? I have a team of patient safety reviewers doing incident reviews with a number of new people, looking to do some development around investigation/review skills, particularly around getting to the depth of an issue to identify the learning.
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I have an illustration of the possible elements of the sort of Service re-design called for in the NHS Long Term Plan. It would be great the have the illustration looked at and some critical thinking/analytical review feedback provided. The illustration includes the requirement for patient safety and learning as a key part of the re-design and…Read more
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Happy to have a look myself, and share with the team for their feedback. Do you want to send it over to Ashley.windebank-brooks@nhs.net?
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I’ll send it today.
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Hi Ashley, I have been thinking a lot about this recently, partly because of Safety-II thinking with the emphasis on how it goes right so often and also related to how we take a more systemic view of what happened when an incident occurred. On the first part, it might be about exploring what is happening when it goes right and so what was missing…Read more
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It’s an interesting area, and for practitioners an area I will be interested to see how it develops. There is quite a nuanced skill in looking at what works and areas for improvement at the same time
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Hi Ashley, I guess the first one to come to mind would be Deming’s Red Bed Game however there are lots to consider, how about organising a chat so I can understand your team and the needs a little more and then I could give some more tailored advice.
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Hi Jonathan, sounds great. My email is ashley.windebank-brooks@nhs.net
Do you want to email some availability and we can catch up?
Ashley
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Liz Twelves posted an update in the group Culture of Continuous Improvement 1 week, 4 days ago
Hello all, I see we have some new members. I’m looking for a partner (or partners) in crime to help develop this group. Drop me a line if you think you can help.
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Jessica Murphy joined the group Culture of Continuous Improvement 3 weeks, 4 days ago
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Iain Smith posted an update in the group Delivering Virtual Training (#ConnectingImprovers) 4 weeks, 1 day ago
Lean Fundamentals is back!
Opening 5th September, Lean Fundamentals Online Programme builds process improvement skills to deliver tightly scoped improvement projects. With its focus on improving and reducing time-based, process wastes, Lean Fundamentals provides concepts and tools that could be highly effective in helping the NHS to achieve high…Read more
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