Lead Improvement Officer
Norfolk and Norwich University HospitalEngland - East
Hello! I'm Graham, a proven business improvement specialist with experience as a Programme and Project Manager for over 15 years across both the public and private sector, across the UK.
I specialise in working collaboratively with board level and senior managers, across multiple functions, to understand high level issues and then deliver business improvements in systems, processes and reporting through its employees. My focus is always on creating clean, uncomplicated processes, putting the customer / patient first and ensuring any change is supported with sustainable outcomes.