Evelyn Prodger (She/Her)

Joint Clinical Services Director

St Michaels Hospice (Hastings and Rother) and St Wilfrids Hospice (Eastbourne)

England - Kent Surrey Sussex

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Member's groups

  • Improving Joy in Work

    The purpose of this group is to provide a learning forum to bring together those interested in Joy in Work.

    Experts, complete novices, and everyone in between, is welcome to join this group so we can increase […]

  • Evaluation

    Appropriate good quality evaluation is essential component of quality improvement. This group has been set up to link members who have experience, expertise and an interest in the evaluation of quality improvement. […]

  • Culture of Continuous Improvement

    In the NHS, Quality Improvement methodology is the most common vehicle for embedding systematic continuous improvement and most frequently shows up as a team of experts supporting clinically-focused, smaller-scale […]

  • Co-production

    In co-produced health care, organisations work with people who use services, carers and communities in equal partnership. It’s easy to do it wrong and quite hard to get it right, but it isn’t rocket science, and […]

  • Impact and power of storytelling in health

    This group is convened by Lesley Goodburn.

    This a group to explore the use of storytelling in healthcare looking at the use of stories in improvement as well as therapeutic interventions. The group will look […]

  • Community Hospitals SIG: sharing good practice

    The Community Hospitals: sharing good practice Special Interest Group (SIG) has a focus on sharing good practice and networking.  The SIG brings together members who want to explore their experiences, look at […]

  • Quality Improvement in Care Homes

    Are you interested in quality improvement in care homes?

    Hi! My name’s Andrea and I work at the Health Innovation Network South London. We support local health and social care organisations to speed up the […]

  • Liberating Structures in healthcare

    This is a place to share tips, tricks, challenges, plans, ’strings’ and more around using ’Liberating Structures’ for health and care improvement.

    We also meet online on the first Thursday of each month (see […]

  • Learning from Excellence

    Whilst it is important to learn from events where things have not gone well, the majority of healthcare interactions go safely. Despite this, we have focus the much of our learning about safety from adverse events, […]

  • Videos & Podcasts

    Learn the basics of content creation: how to record, script, edit and post videos and podcasts. Not only that, but join other enthusiastic beginners and share your social media journey - together, we can make our knowledge engaging and easy to access.

  • Coaching Improvement

    This group’s aim is to support Q members and organisations to embed a coaching model and approach to quality improvement at a local level.

    Improvement coaches are a crucial component of the dosing model, […]

  • Better Conversations with Clean Language

    This group is for people who have an interest in improving the quality of conversations in healthcare. When we have better conversations, we improve mutual understanding and people feel more understood. So, with better conversations we are likely to have better outcomes, fewer mistakes, and greater sense of wellbeing. Our shared curiosity is around how we can use the deceptively-simple Clean Language approach to improve conversations, enhance understanding and enable better healthcare.

  • Digital

    Digital is about opening up new challenges and opportunities for quality improvement; bringing analytics and methods into improvement settings and improvement methodology into digital projects. This group has been […]

  • Complexity Approaches to support Quality Improvement

    This group will consider the impact of emerging theories around complex systems – such as complex responsive processes, Dialogic OD and systems thinking – on how we approach quality improvement. It will also foc […]

  • Measurement for Improvement

    Are you interested in how we can make the best use of data to inform decision-making and take appropriate action?  Are you frustrated that two point comparisons and RAG reports continue to dominate much of the […]

  • Tools and resources to help support Networks and Network leaders

    Having access to a suite of resources and a dedicated space for learning and sharing with peers is immensely beneficial for Network Leaders. In the fast-paced and ever-evolving field of healthcare, staying informed and connected is crucial. A collaborative environment fosters not only professional growth but also innovation and creativity, which are key to improving healthcare systems and outcomes. By pooling our collective knowledge and experiences, we can co-create solutions that are both dynamic and value-driven.

  • PSIRF – Patient Safety Incident Response Framework

    This is a space for Q members to connect on the successes, challenges, learning and opportunities around the Patient Safety Incident Response Framework.

    By joining this SIG, we hope that you can bring your […]

  • Q Groups (SIGs) Leads & Conveners

    A closed group for active leads & conveners of Q special interest groups (SIGs) to share experiences, challenges and best practices, request help/support, explore cross-SIG collaboration, and more.

    The aim is […]

  • Quality Improvement and the wellbeing of the workforce

    People who work in health and social care systems and organisations matter too, they only have so much energy. What good practice tools, resources and ideas can we share to help those working in health and social care know, they are cared about and their wellbeing matters too?

  • Applying behavioural insights in healthcare

    The latest insights from behavioural science help us better understand all of the factors that influence people’s behaviour – that’s patients and the public as well as healthcare staff. This helps us create more […]

  • Staff Experience Improvement Group

    The purpose of this group will be to explore the role of staff experience in improvement. It will bring together a community of practice focused on how to put the evidence around the link between staff experience […]

  • Human Factors

    This group aims to link with members who are interested in developing human factors capability within the NHS. In the East Midlands, there is some work on this and we now have six human factors projects being […]

  • Organisational Resilience & Safety-II

    We strive to provide high quality, safe care whilst operating in a complex environment, facing considerable uncertainty on a daily basis. The degree of volatility, complexity, uncertainty and ambiguity is […]

  • Service Design

    Are NHS Services designed or do they evolve over time?

  • Making use of patient experience

    Do we over-measure patient experience? Are we helped by the Friends and Family Test, CQC patient surveys, NHS Choices star ratings, Patient Opinion snapshot comments, local Healthwatch reports, Trust and CCG […]

  • Sketchnote

    The Q Community includes many people who are realising that there are other ways to record what you learn at events – a more visual form of taking notes known as Sketchnotes.

    Join us as we explore the world of Q […]

  • Primary Care

    This group is open to anyone working in or interested in primary care. It is convened by Rammya Mathew, who is a London based GP with an interest in quality improvement. This group is a learning space – it’s not […]

  • Third sector

    This group is to bring together Q members from the third sector to share ideas and experience in how we can better work with health and care bodies to enable us to get better outcomes for the people we […]

  • Evidence 4 Quality Improvement

    Home of the @Evidence4QI project (Q Exchange-funded). Supporting Quality Improvement (QI) teams to use evidence and knowledge in QI projects, working in partnership with the Library and Knowledge Services community.

  • Lean Healthcare

    Lean continues to become increasingly popular in health. This group will exchange information on current thinking and discuss ideas on the application and adaption of Lean thinking to the health care sector. Join […]

  • Sustainable Healthcare

    Sustainability is a domain of quality in healthcare. Sustainable value considers patient and population outcomes against environmental, social and economic costs (the ”triple bottom line”). Sustainable value can be […]

  • Mindfulness for Quality Improvement

    Mindfulness is a process of focussing on experiences in the current moment. Over the last decades, many mindfulness based techniques and programmes have been used to improve health, and in fact there is good […]

  • Q Reading Club

    This group offers a space where members can continue their own professional development through a virtual book club. The idea is that a particular time period and place is identified for a discussion space about a […]

  • Clinical Audit in Quality Improvement

    This SIG will look at best practice in national clinical audit, and how to ensure clinical audit is used as an effective part of quality improvement both nationally and locally.

  • Human-Centred Design in Health and Care

    Design thinking is increasingly used in industry to ensure the user is the focus of the final product. There is now a growing movement looking at how design thinking can be used in health and care improvement […]

  • Medicine Management

    The purpose of this SIG is to address the challenges facing all health and social care providers in managing medicines.
    Effective medicine management is fundamentally important for patient care. In England, the […]