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Erin Payne

Head of Quality Improvement

Yorkshire Ambulance Service

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Member's groups

  • Digital

    Digital is about opening up new challenges and opportunities for quality improvement; bringing analytics and methods into improvement settings and improvement methodology into digital projects. This group has been […]

  • Measurement for Improvement

    Are you interested in how we can make the best use of data to inform decision-making and take appropriate action?  Are you frustrated that two point comparisons and RAG reports continue to dominate much of the […]

  • Making use of patient experience

    Do we over-measure patient experience? Are we helped by the Friends and Family Test, CQC patient surveys, NHS Choices star ratings, Patient Opinion snapshot comments, local Healthwatch reports, Trust and CCG […]

  • Urgent and Emergency Care

    The importance of keeping the front door of acute services open, flowing and safe for patients has never been greater. With a relentless increase in numbers attending ED, OOH services at breaking point in the […]

  • Ambulance Services and QI

    Leading on quality improvement initiatives and developing quality improvement capability across pre-hospital care requires different approaches to other types of quality improvement. This group offers a space to […]