Dominique Bird
Head of Capacity & Capability
Public Health Wales
Wales
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Stacey Lally joined the group Service Design 3 months, 1 week ago
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Lou Waters posted an update in the group Building improvement capability across boundaries 5 months, 1 week ago
Hi all – I’m doing a benchmarking activity in anticipation of designing our in-house practitioner level training. I currently can benchmark against the courses in the organisations I’ve previously worked, have met with the lovely Karleen at CLCH and am hopefully meeting with Rob at NHS Elect. Is anyone free over the coming days/week to share how…Read more
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Hey @louisewaters I’m wodering if the people from the Coaching Improvement SIG would have some material for you 🙂 maybe repost there?
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Stacey Lally joined the group Quality Management in Healthcare 5 months, 1 week ago
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Georgina Denis and Natalie Creary are now friends 5 months, 2 weeks ago
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Stacey Lally joined the group Third sector 5 months, 4 weeks ago
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Geraint Watts joined the group Coaching Improvement 6 months ago
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Geraint Watts joined the group Technology to support QI Teams 6 months ago
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Stacey, Welcome to the SIG. I had a great discussion today with another Q member, talking about Standard Work and what it could look like in the NHS. My dream would be a Trust implementing a new GIRFT clinical pathway and an NHS version of Standard Work for that pathway. What an example that would be! What do you think?
Standard work is a characteristic of Toyota, that make one thing – cars. That might be applicable to health where the process is standardised.
However, how does this fit in with the reality of care where the variety is very wide as each person has what matters to them. And the reality of much of care itself is complex and if we looked at the…Read more
I do not disagree with you John – but – for reasons of error reduction, improvement, innovation, Patient Safety and productivity even a LHS, standard work is absolutely necessary in the NHS. The format and strict compliance to that standard work must be the subject of some debate and careful design by experts in the field. What is needed is…Read more