Clair Chew

Programme Manager (Diagnostics)

NHS North Central London ICB

England - London (North, East and Essex)

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Member's groups

  • Co-production

    In co-produced health care, organisations work with people who use services, carers and communities in equal partnership. It’s easy to do it wrong and quite hard to get it right, but it isn’t rocket science, and […]

  • Measurement for Improvement

    Are you interested in how we can make the best use of data to inform decision-making and take appropriate action?  Are you frustrated that two point comparisons and RAG reports continue to dominate much of the […]

  • Sustainable Healthcare

    Sustainability is a domain of quality in healthcare. Sustainable value considers patient and population outcomes against environmental, social and economic costs (the ”triple bottom line”). Sustainable value can […]

  • Quality Management in Healthcare

    There is now a growing interest in Quality Management in healthcare.  This Special Interest Group will help those interested in learning about or implementing a Quality Management System (QMS).

    In Quality […]

  • Complexity Approaches to support Quality Improvement

    This group will consider the impact of emerging theories around complex systems – such as complex responsive processes, Dialogic OD and systems thinking – on how we approach quality improvement. It will also foc […]

  • Lean Healthcare

    Lean continues to become increasingly popular in health. This group will exchange information on current thinking and discuss ideas on the application and adaption of Lean thinking to the health care sector. Join […]

  • Liberating Structures in healthcare

    This is a place to share tips, tricks, challenges, plans, ’strings’ and more around using ’Liberating Structures’ for health and care improvement.

    We also meet online on the first Thursday of each month (see […]

  • Q Reading Club

    This group offers a space where members can continue their own professional development through a virtual book club. The idea is that a particular time period and place is identified for a discussion space about a […]

  • Reimagining Health and Care

    Reinventing Organisations, Buurtzorg, beyond new public management, Laloux, beyond budgeting, deliberately developmental, Clare Graves, brave new work, complexity, building communities, leadership for complex and chaotic times. What happens when you apply this in health and care? Join us and to share your learning and build new practice.

  • Video consultations: how to set them up well, fast?

    In response to Covid-19, the health system plans to rapidly expand the use of video consultations.

    The aim of this group is to share practical learning, tips and challenges when introducing this complex service […]

  • Network Weaving

    A group space for people interested in learning about Network Weaving, and developing their skills.

  • Evidence 4 Quality Improvement

    Home of the @Evidence4QI project (Q Exchange-funded). Supporting Quality Improvement (QI) teams to use evidence and knowledge in QI projects, working in partnership with the Library and Knowledge Services community.

  • Philosophy and ethics for health care improvement

    This group is for people who are interested in discussing the fundamental purposes of health care improvement and some of the ethical issues that arise in planning, conducting or researching improvement. It is […]

  • Technology-enabled remote monitoring

    This group is for people interested in technology-enabled remote monitoring.

    It has been created as part of the Q Lab UK project, in partnership with NHSX, exploring how to build staff and patient trust and […]