A fundamental principle of improvement science is to understand & influence human behaviour (Dr William Deming). Indeed, an understanding of the psychological factors underpinning human behaviour makes up one […]
Hilda realises the importance of providing a quality health care service for others, however people who work in health care have wellbeing needs too. It’s recognised that staff wellbeing is key to a quality h […]
The purpose of this Special Interest Group is to provide a learning forum to bring together those with knowledge of the IHI Joy in Work Framework, alongside novices who would like to know more.
The Institute for […]
The importance of keeping the front door of acute services open, flowing and safe for patients has never been greater. With a relentless increase in numbers attending ED, OOH services at breaking point in the […]