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Bryan Jones

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  • What can improvers learn from Buurtzorg’s self-managed model?

    Q members were amongst many at a recent AQuA event looking to learn about the increasingly influential Dutch care model – Buurtzorg – and its gradual emergence in the UK. Buurtzorg has 10,000 staff, no managers and an administrative back-office of only 50. Health Foundation Improvement Fellow Bryan Jones shares his experience of the day.


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