Ann Hill
Head of Improvement Capability
NHS England and NHS Improvement South West
England - South West
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Sid Beech posted an update in the group Coaching Improvement 3 days, 3 hours ago
Today at 1pm – webinar on Quality Coach prog.
Interested in joining a national cohort of the Quality Coach Development Programme? Please join me and my colleague Cath Heaney at NHS Elect for a webinar on the programme with testimonials and information on how to apply to the national cohort including details on “train-the-trainer”The session is…Read more
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Thomas John Rose posted an update in the group Quality Management in Healthcare 4 days, 1 hour ago
From NHS Impact self assessment:
Management system
A structured, systemic and measurable approach for a whole organisation to link goals to strategy to action, in the long, mid and short-term; as follows:Develop goals derived the organisations vision, mission and purpose, develop strategy from those goals, and prioritise actions.
Describe the…Read more -
Thomas John Rose joined the group PSIRF – Patient Safety Incident Response Framework 4 days, 4 hours ago
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Thomas John Rose posted an update in the group Quality Management in Healthcare 5 days, 22 hours ago
A proper QMS is a management system that enables front line staff (FLS) to be able to manage their work processes to the standard. This is how you ensure that patients receive the required ‘quality’ of care.
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Thomas John Rose posted an update in the group Quality Management in Healthcare 6 days, 20 hours ago
There is some confusion in the NHS. A Quality Management System is a system that manages quality. It’s not quality and it’s not QI, it’s a Management System! It’s not a fancy diagram that includes Quality Planning, Quality Control and Quality Improvement – it’s a management system. To manage quality individuals need to manage their day-to-day…Read more
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There certainly is. For many years people contracted Quality Management System to ‘Quality System’ (likely still do) it should always have been ‘Management System’. Yes, we can try to improve matters by incorporating control of Quality Planning, Quality Control and Quality Improvement processes into the system to make them business as usual, but…Read more
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Thanks Ian. I do agree that some simple, ‘every day’ processes do not need to be documented – thanks for pointing that out.
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Also Ian I see this style of mapping and documenting processes as a forerunner to modelling and documenting processes for IT developments. Once the processes have improved and matured IT developers will have a much better understanding if the process with much reduced variation.
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The ISO standard we work to in Pathology (ISO 15189:2022) has had a shift of wording from ‘Quality Management System’ to ‘Management System’ so probably a welcome change.
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The new standard has been designed to work alongside ISO 15189:2022. It’s the ‘management system’ that is important and it’s that that is often missing or ineffective. Both standards have the same management system elements/clauses. This will be a great help if the new standard is used in healthcare generally. Thanks for you comment.
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Thomas John Rose posted an update in the group Quality Management in Healthcare 1 week, 4 days ago
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Sid Beech posted an update in the group Coaching Improvement 2 weeks, 2 days ago
Interested in joining a national cohort of the Quality Coach Development Programme? Please join me and my colleague Cath Heaney at NHS Elect for a webinar on the programme with testimonials and information on how to apply to the national cohort including details on “train-the-trainer”
The session is on 25th March 1-2pm on MS Teams. The joining…Read more
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If you or your org are a member of NHS Elect you can also sign up directly here: https://www.nhselect.nhs.uk/event/4411/Intro-to-Quality-Coach-Programme for free. I just wanted to make sure those who aren’t members can also join
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Thomas John Rose posted an update in the group Philosophy and ethics for health care improvement 2 weeks, 6 days ago
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