Affra Al Shamsi
Head of Knowledge & Library Services
University Hospitals Dorset NHS Foundation TrustEngland - South West
I am the Head of NHS Dorset Knowledge and Library Services. I worked in Kent before that where I was part of Medway Innovation Institute, currently working on projects across Dorset. I have worked in knowledge services in healthcare for over 16 years. Before joining Medway I did my PhD in Sheffield on understanding the factors that affect knowledge sharing, communication and teamwork in healthcare cross-professional teams.
I am a multi-disciplinary professional with a passion for Quality Improvement, Knowledge Mobilisation(KMb) and Evidence for Decision Making. I am a QI and KMb coach and work with Medway Innovation Institute to support Medway professionals identify, carry out and implement QI projects. One of my current projects is marrying KMb and QI processes to deliver the best results.
Personally, I like to challenge myself. I enjoy running, and have completed several races over the last years. I also like going for long walks and finding new places to enjoy, sketching and drawing, and mushroom spotting!
Q Exchange ideas
We propose creating a multi-modal, searchable, peer-reviewed platform allowing Dorset NHS organisations to exchange knowledge, learning and information. A ‘one-stop-shop, to exchange knowledge and intelligence, enabling learning alignment and standardisation.
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Areas of interest
- Analytics and data
- Collaboration and networking
- Community and voluntary
- Digital technology
- Efficiency and productivity
- Funding and sustainability
- Improvement research
- Integrated care
- Mental health
- Patient and public involvement
- Patient experience
- Patient safety
- Person-centred care
- Quality improvement
- Quality of care
- Wider determinants of health
- Quality Management in Healthcare
- Service Design
- Evidence 4 Quality Improvement
- Culture of Continuous Improvement
- Improving Improvement (Q Exchange project)
- Psychology for Improvement
- Sustainable Healthcare
- Applying behavioural insights in healthcare
- Improving Joy in Work
- Closing the gap: developing improvers for a complex world
- Q Lab – peer support group