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On Friday 15 March 2019 one of the successful projects that received funding through the first ever Q Exchange started to deliver real impact for both Quality Improvement and Innovation projects across the country.

Thanks to the votes of Q community members who supported the Q Exchange project Patients are Equal Partners in Quality Improvement, 32 members of the public who successfully completed patient safety and quality improvement training and successfully held their first Quality Improvement Partner Panels (QuIPPs) meeting online with innovators and quality improvement teams.

So far during their training, the QuIPPs members have had a positive input into numerous projects. These include: a quality improvement project at Royal Cornwall Hospitals Trust, an emergency department sepsis project, innovations projects that include phone support for patients in their homes to remind them about important care times (such as medication reminders and care calls). In their first fully active meeting following training, they gave advice to the technical team behind another Q Exchange project Hexitime, the timebank for improving the quality of health and care services across the UK.

Members have reported that they finally feel that their voice is really being listened to and project teams have said that they have seen their own projects in different ways that has helped them to improve the projects they are working on.

Members have reported that they finally feel that their voice is really being listened to and project teams have said that they have seen their own projects in different ways that has helped them to improve the projects they are working on. It is great news that this shows a real impact for the investment that the Q community generously gave through Q Exchange.

As the project lead I would like to thank everyone involved in the project that, from start to finish, has had the full support of the Q community, the Q Exchange team and the SWAHSN. No matter where you are or what organisation you come from, if your project is either a quality improvement project or the development of an innovation that is for health or social care then we want to help you.

I look forward to updating everyone as the project progresses, but more importantly if you want to hear the voice of the public and patients in your quality improvement or innovation project please get in touch by emailing the QuIPPs team and we’ll tell you how you can be involved in this great project.

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