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Efficiency and productivity

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  • Quality Improvement and the wellbeing of the workforce

    People who work in health and social care systems and organisations matter too, they only have so much energy. What good practice tools, resources and ideas can we share to help those working in health and social care know, they are cared about and their wellbeing matters too?
  • Tools and resources to help support Networks and Network leaders

    Would you find it helpful to have a suite of resources which could support your networks develop as well as your role as a Network Leader?
  • Applying behavioural insights in healthcare

    The latest insights from behavioural science help us better understand all of the factors that influence people’s behaviour – that’s patients and the public as well as healthcare staff. This helps us create more […]

  • Better Conversations with Clean Language

    This is a special interest group for people learning to use Clean Language for better conversations in healthcare. Clean Language is deceptively simple and very powerful. "It opens a door to a new way of thinking about how people's minds actually work. Clean Language questions help other people to explore their thinking and the metaphors which underpin it." Wendy Sullivan and Judy Rees in 'Clean Language: Revealing Metaphors and Opening Minds'
  • Service Design

    Are NHS Services designed or do they evolve over time?

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