A central aim of Q is to increase capacity and capability for improvement in the system. Early work with Q members has identified visits as a useful way for individuals to meet and learn from other people involved in improvement. Good site visits allow people to understand and actively engage in the story behind work that others are doing – finding inspiration, translating what this means for them to allow deep and practical learning and building useful connections in the process. Q visits give members the chance to explore what others are doing within and outside of health and care sectors.
Over the next two years, Q members have the opportunity to attend visits in a variety of settings and organisations. From large-scale open days, to immersive visits, study days and skills workshops, the visits will providing inspiration and opportunities to apply learning back to their peers; strengthening networks in the process.
Through these visits, members can explore how other organisations focus on their service users to deliver excellent quality, how they work with complexity and how they build the relational skills required to improve services.
Places will be limited, so please don’t delay in registering your interest by emailing us Qmembers@health.org.uk
Study day: Sheffield Microsystems Coaching Academy
Date: 7 June 2017
The Sheffield Microsystems Coaching Academy (MCA) has been developing coaches in quality improvement for over five years, working with health and care teams across Sheffield and beyond. This study day will provide attendees with an opportunity to consider and learn from the challenges of building capacity for continuous improvement through a “deep dive” into the development of the Sheffield MCA. Attendees will hear how the Sheffield MCA has grown and developed, including key lessons learnt along the way.
Using group coaching, attendees will be given time to consider and reflect upon how this learning might be applied and to think “beyond the tools”. Attendees are encouraged to bring a colleague to maximise the practical application of ideas and approaches within their own organisation or system.
Skills workshop: Prostate Cancer UK
Date: 25 July 2017
Prostate Cancer UK is developing its organisation using an Appreciative Inquiry approach. Appreciative Inquiry takes a positive approach to change, exploring the best of what is, imagining what could be and collectively designing together a future state. By focusing on assets rather than deficits, AI brings the best of the past into the future state. Attendees will be taught the principles and framework for AI through an interactive workshop and through discussion with staff from Prostate Cancer UK. By the end of the workshop, attendees will have learnt to use this approach and have reflected on how this could provide an alternative method for delivering quality improvement.
Open Day: Department of Engineering, Cambridge University
Date: September 2017 (tbc)
This open day will give attendees an insight into joint work developed between the Royal Academy of Engineering, Royal College of Physicians and Academy of Medical Sciences around encouraging a systems approach within healthcare improvement. Offering plenary talks, skills workshops and real-life engineering examples, this visit will introduce core elements of the approach: people thinking, risk thinking, design thinking and systems thinking. This informative and interactive visit will consider how current quality improvement tools and approaches could be enhanced and improved through wider application of approaches more traditionally associated with engineering.
Study Day: Northumbria Healthcare NHS Trust
Date: November 2017 (tbc)
Content: Experience Based co-design
Skills workshop: The Royal Bournemouth and Christchurch Hospitals NHS Foundation Trust.
Date: Jan 2018 (tbc)
Content: Standard Work
Immersive visit: Unipart group
Content: Unipart way (based on Lean/Toyota Production System)